Managed Maintenance Services
Too many maintenance contracts? We'll help you consolidate your contracts (making it easier to manage multiple assets), and assign a dedicated Managed Maintenance Services Specialist to your account as a single point of contact for supporting your customer service needs and/or resolving any problems.
With our VCAM Tool and Customer Portal, we'll Web-enable your entire process of Inventory and Contract Management. And as your technological needs change, SIS will make it easy to add and remove products and services from a contract without the administrative headaches that come from multiple contract numbers. Save costs through our creative solutions such as prepay discounts, extended terms with annual billing and hours of coverage.
Why SIS?
SIS is among a select few IBM business partners in the country that has the skills, experience, and certifications to manage all your IBM assets and contracts. We'll consolidate all your documents into one flexible and simplified contract that provides top-tier expertise across your system.
- manage all your IBM assets on one contract
- minimize your overhead costs of maintaining assets
- audit existing assets to verify appropriate coverage
- eliminate unexpected Time & Material invoices
- establish a single point of contact for managing all your IBM assets
- seamlessly integrate new acquisitions into the existing contract
- allow your IT Department to monitor production, rather than contract management assets
